Question
How do I setup email forwarding?
Overview
Non-UC Davis Health affiliates are able to forward their UC Davis email address to another destination while working or attending classes at UC Davis.
Please note: Email Forwarding is not available for students or staff once you leave UC Davis.
If you are affiliated with UC Davis Health you will be unable to forward your UC email emails. UC Davis Health affiliates with questions about this policy can contact the UC Davis Health Technology Operations Center at 916-734-4357.
Answer
- Go to http://accounts.ucdavis.edu
- Click Email forwarding.
- Enter your details then click Submit Information.
- Select Deliver to other account.
- Enter the email address you would like incoming messages sent to.
- Enter your kerberos Passphrase then click Continue.
Note: Please allow 15 minutes for any forwarding changes to take effect.
Emails are no longer stored at UC Davis when forwarded and successful delivery is dependent on your email provider.
I'm a graduating student, how do I retain access to my email?
- Once your computing account has closed, you will no longer be able to access DavisMail via myucdavis.
- You may have access to email for a limited time on the formerstudents service if you meet requirements before deadlines. You will be notified by email with your deadlines but it is usually 30-90 days afer graduation
- You must have Google total storage under 20GB. Please be aware that an email with a large attachment could set it over the limit if not enough space was available.
- You must have DUO activated and available for use while you plan to access Davismail.
- Please see your technical offboarding checklist here: https://kb.ucdavis.edu/?id=00129
I'm a retiring faculty/staff member, how do I retain access to my email?
- You will receive an email notification of your account closure, which includes email closing. Email forwarding is not available.
- Please see your technical offboarding checklist here: https://kb.ucdavis.edu/?id=00168
How do I turn off email forwarding?
- Email forwardin will stop when the email is closed. You can set up messages in Outlook to notify senders of a new email address or who to contact in the department upon your departure.
- See this knowledge base to change email forwarding to a new destination or back to your UC Davis email address: https://kb.ucdavis.edu/?id=00499
- See this knowledge base to change email forwarding to a new destination or back to your UC Davis email address: https://kb.ucdavis.edu/?id=00499
- Please see your technical offboarding checklist here: https://kb.ucdavis.edu/?id=00168
I'm not receiving emails to my destination address
Forwarded email will not always be instantaneous to your destination email address. It is highly dependent on the third party service you are forwarding to.
In most cases (99% of the time) email will arrive immediately. However sometimes there can be a delay in processing forwarded email.
In addition, some mail that is forwarded might be marked/flagged as spam by the destination's spam filtering protocols.
If you still require troubleshooting assistance with email forwarding please contact IT Express. Please note, we are unable to provide full support for non-UC Davis email addresses when forwarding does not occur.