Question

How do I identify my department ATR?

Overview

Each department on campus has an Authorized Telecommunications Representative (ATR) that is responsible for communications services. ATRs can access service request forms to order/change/disconnect telecommunications and network/internet services.
They also use the e-Bill application to download electronic telecommunications statements.
They are also the first point of contact for voice service issues such as telephone and voicemail and data service issues such as activating a NAM or VLAN contact adds/deletes.

Answer

Find your ATR with the Authorized Telecommunications Representative search tool.

HINT: Click on drop-down arrow and then type first letter of department.

To talk to your Customer Service Representative (CSR), call 752-4603 or Email.