Question
How do I update my display name and department listing in campus systems like email, myUCDavis and other main campus systems?
Campus systems have changed so that the display name is the lived name or preferred name and is what appears on campus systems. It may differ from legal name.
Updating pronouns is also listed below.
Overview
NOTE: On occasion, new updates/releases from UC Path may reset your lived/preferred name to legal name settings. Follow steps on this page to update your name. Please send feedback for issues to ucpath@ucdavis.edu.
DO NOT UPDATE LEGAL NAME if you are trying to update display name. This will lock your profile to updating the display name. You will need to contact ucpath@ucdavis.edu to release the lock on your updates.
FAQS
Answer
Staff and Faculty:
Department name and position title: Use the Online Directory to update your Department name and position title. Please see https://kb.ucdavis.edu/?id=10162 for steps to complete this.
Lived/Preferred Name and pronouns: Go to UC Path to update lived/preferred name which is used for your display name in email and other applications. You can also update your legal name.
- Please see steps provided by UC Path for their tools to update your name. If you are having issues or want to see the steps, please see this video provided by UC Path.
- DO NOT UPDATE LEGAL NAME if you are trying to update display name. This will lock your profile to updating the display name. You will need to contact ucpath@ucdavis.edu to release the lock on your updates.
- You will receive a confirmation email when you have successfully updated "Name." The 'from' email that shows the change is "ucpath-notifications@universityofcalifornia.edu" and the subject line is "Saved - Name Change - <First Name Last Name> - Your request was saved"
- If you did not get an email or see your name was not updated after 72 hours, please email: ucpath@ucdavis.edu
Students:
Use the Online Directory to update your listing including lived name, pronouns, and gender.
Please see https://kb.ucdavis.edu/?id=10162 for steps to complete this.
If you are also staff, you will need to also update your name and pronouns in UC Path as well.
UCD temporary affiliate:
Speak with your sponsor to get your affiliate form updated for name.
Department and position title, if present, will reflect from your last UC Path feed or empty as the affiliate process does not provide that information to the database and cannot be overridden.
UCDH affiliate:
Work with your sponsor and UCDH IT to update your records there first. You can reach them by Email: hs-iscs@ucdavis.edu or Phone: 916-734-4357 (Operates 24/7)
How long does it take for updates to appear?
Name updates will populate over 24-72 hours. Most systems will populate overnight. If it has been longer than 72 hours, please verify the updates in the above processes. Log out and back into systems to also assist in populating the new data.
If you are using Outlook, you may want to log out and back in to update the application view of your name with the new information. Your mail box at 365.ucdavis.edu should have the correct display name.
For Faculty or Staff updating their department and title: Your request is sent to your department approver. Once they review and complete your request, updates will populate over 24-72 hours.
If your request is pending, please contact your supervisor reach out to have the department approver review requests.
- If department and titles issues persist AFTER the approver approves it, please contact the Campus Directory desk by Email: campusdirectory@ucdavis.edu for more assistance.
- If display name issues persist, please email ucpath@ucdavis.edu. If they confirm the correct lived name, please contact IT Express: https://iet.ucdavis.edu/support
- For Microsoft Teams - This application that Microsoft manages can take around 28 days to update. Please see the page from Microsoft for the latest troubleshooting help: https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/user-information-not-updated
- If needed, you can also update your Zoom Display Name.