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Knowledge Base: Public
Category: Communication & Collaboration / DavisMail
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6.0 - Last modified on 2025-06-30 Revised by Joe Jamison

5.0 - Last modified on 2025-05-19 Revised by Stephanie Holmes

4.0 - Last modified on 2025-01-07 Revised by Stephanie Holmes

3.0 - Last modified on 2024-05-09 Revised by Chris Reeves

2.0 - Last modified on 2024-05-07 Revised by Stephanie Holmes

1.0 - Created on 2014-04-08 Authored by IET

Overview

What is DavisMail?

DavisMail is name used at UC Davis for Google Workspace with email enabled. In other words, it's the third party email for Google with the UC Davis university's branding and logo and is a University account.

Who can use Davismail?

Davismail is used by most undergraduate students admitted to UC Davis and some select other users. 

Faculty, Staff including post doctorate staff, and temporary affiliate and Graduate and other students are given M365 email. Faculty and Staff can contact their local IT for assistance or questions about their email service. 

Temporary affiliates, and other student types are not eligible for Davismail. 

Email is no longer perpetual on any service. Please see this page for updates on this service: https://iet.ucdavis.edu/email-service-transition


What is the website for DavisMail to access via my web browser?

Go to https://mail.google.com/a/ucdavis.edu *Please make sure you are not logged in to any personal Gmail account.

How do I configure my email?

Before you configure your email you must do a few extra steps -> DavisMail Preconfiguration

Please choose the appropriate platform from the list below:

*Assistance for mobile devices are best effort. If your mobile device or email client is not listed we offer 'best effort' support.

How do I get a DavisMail account?

If you are a an eligible undergraduate, graduate or doctoral student, you will get one automatically when you enroll at UC Davis. This does not extend to students in programs associated with the School of Medicine, School of Nursing, Public Health, and other specialized programs.
Faculty or staff may use DavisMail as their email service with their department approval and support chooses this option but data storage is limited and may affect your ability to send and receive emails if that limit is reached. Faculty and Staff can contact their local IT to review your request.

Staff and faculty are set up with Microsoft email. To access that email, log into 365.ucdavis.edu

How do I log into my DavisMail account as an alumni?

You should be able to access your DavisMail account by going directly to the UC Davis Google login at https://mail.google.com/a/ucdavis.edu. You will no longer be able to log into your DavisMail account through my.ucdavis.edu, since alumni lose access to UCD websites such as my.ucdavis.edu, SISWEB, etc.
You will need to keep DUO enabled to continue using Davismail for as long as it is available. 
Please see this page for updates on this service: https://iet.ucdavis.edu/email-service-transition 

I have a DavisMail and a personal Gmail account. Does the 20 GB email storage size apply to both accounts?

The 20 GB of storage applies to your individual ucdavis.edu account. Should you leave and return to UC Davis, the 20GB limit will be set if it was not already set on your account.

A personal Gmail account ends in @gmail.com and is completely separate and storage limits for personal accounts vary. Personal gmail accounts are not part of an Educational or Company license. 

Can I import contacts into my DavisMail account?

You can import address books from Outlook, Hotmail, Yahoo and other services into your DavisMail account. For full instructions, see Add, move, or import contacts.

How do I report junk email or account abuse?

Use the Report Spam button to tell Google you received junk email or a spoofed message. Use the Report Phishing link to tell Google you received a phishing message. You will see a red warning message at the top of any emails that are suspected of referencing a phishing site. See Mark or unmark Spam in Gmail for more information.

Note: UC Davis will never ask you to confirm or verify your computing account by providing your password or passphrase via telephone or email. If you receive a request that asks you to reply to an email, or to visit a non-campus affiliated website to confirm or verify your account by providing your password, it is likely a phishing scam. Ignore this type of request even if it seems to come from a “ucdavis.edu” email address.
If you think you disclosed your password or other personal information in response to a phishing scam, contact your department technical coordinator.

Where can I find additional help and information about DavisMail and other Google Apps?

For additional help, please visit Google Help or call your local IT.

How can I organize the emails in my DavisMail inbox?

Gmail, unlike other email services, does not use a folder system to organize emails. Instead, it uses filters and labels.

Will there be advertisements on a DavisMail account?

No. UC Davis has an agreement with Google to use the service without ads.

How does DavisMail handle spam and viruses?

When someone sends an email to a DavisMail account, the campus system filters and tags the message for viruses and spam. It then sends the email to Google, which also filters for viruses and spam before delivering the message.

Some of my emails contain confidential material. How will DavisMail maintain email privacy?

When it comes to privacy, it is good to remember that confidential or sensitive information should NEVER be sent through email.
Google maintains privacy policies for each of its applications. See Google's Privacy Policy.

Are there specific risks related to the fact that some of Google's servers (DavisMail) are hosted in other countries?

The privacy and security provisions in the UC agreement with Google state that administration and management of Gmail accounts in the UC Davis domain are under the control of UC Davis email administrators. User authentication is provided by our campus Central Authentication Service (CAS).

What prevents unauthorized access to data stored on Google servers?

Central Authentication Service (CAS) provides an added level of security, because no password information is sent to Google. Note: CAS authentication is provided only when users employ the web interface. If users access DavisMail via an IMAP or POP client, CAS is not used.

After migrating to DavisMail, my IMAP client is showing the wrong date on the migrated messages

Issues with the messages on the mail clients (Apple Mail or Outlook) showing incorrect received or sent dates is caused due to the fact that the accounts on the mail clients were just modified. They just changed the incoming and outgoing mail server and port information, which caused a conflict between the existing data on the account and the new data on the server. For this, we recommended you remove the account from the Mail client and add it again as a new account. This will re-sync the account and the correct information will be synced. To set up the IMAP accounts on the mail clients , see Use IMAP to check Gmail on other email clients. Please note that it can take several minutes for the account to be synced.

I'm still having difficulty, help!

Please contact IT Express: https://iet.ucdavis.edu/support