Overview

You should use the Campus Virtual Private Network (VPN) anytime you access UC Davis restricted resources from any off-campus location, including your home. The VPN encrypts traffic from your computer to the UC Davis network, creating a secure connection. For more information about the Campus VPN, see KB0005715.

• Active UC Davis computing account.
• Duo multi-factor authentication account at UC Davis. If you don't have Duo at UC Davis yet, see Getting Started with Duo.

If you've set up VPN before, and just need to access and sign into it, use these instructions.

First time setup

The following steps are for Windows computers. Mac users may have a different experience but can use these steps for general guidance.

1. Go to vpn.ucdavis.edu. Click Proceed to go to the login page. 
   
2. At the UC Davis VPN login screen, enter your campus Username and Password (kerberos passphrase). For the DUO OTP/Command field you have several options:
   • RECOMMENDED - If you want Duo to send a push, type the word "push". This will send a Duo confirmation request to your Duo configured device(s).
   • If you want Duo to call your phone, type the word "phone".
   • Enter the passcode from your hard token or the Duo app on your phone into the Secondary Password field.
     
     
3. After successful Duo authentication the following screen appears.
   
   • In general you should choose Split tunnel, unless:
     • You need to access academic resources available through the UC Davis libraries
     • You need to access health.ucdavis.edu while connected to the VPN
4. On the Role Selection Notification screen, click Proceed.
   
5. Click the Start button on the right of "Ivanti Secure Access Client".
   
6. You will now be led through the VPN client software download and installation process. In most cases, you will need administrative access on your computer in order to install the software. Contact your IT support if you need help.
7. If you see the button to Open Pulse Secure Application Launcher button, click it.
   
8. Verify that you are connected to VPN.
   • Windows: Look in your “System Tray” on the bottom right of your screen. The Ivanti Secure Access Client icon with a green triangle in the top right corner indicates that you are connected to VPN.
     
   • Mac:
     

Sign-in to the Campus VPN

After you have done the initial set up (above), you can subsequently connect this way:

1. Launch the Ivanti Secure Access Client software:
   
   1. Windows - From the Start Menu or click the Ivanti Secure Access Client icon in taskbar
   2. Mac - From Applications or the click the icon in notification area.
2. Next to vpn.ucdavis.edu, click Connect.
   
3. On the next window, click Proceed.
   
4. Enter your UC Davis computing account Username and Password (kerberos passphrase) and click Connect.
   
5. For the DUO OTP/Command field you have several options:
   • RECOMMENDED - If you want Duo to send a push, type the word "push". This will send a Duo confirmation request to your Duo configured device(s).
   • If you want Duo to call your phone, type the word "phone".
   • Enter the passcode from your hard token or the Duo app on your phone into the Secondary Password field.
6. Click Connect. If you entered "push" or "phone", you will now receive a Duo authentication prompt by those methods.
   
7. Select Split or Full Tunnel, then click Connect.
   
   In general you should choose Split tunnel, unless:
   • You need to access academic resources available through the UC Davis libraries
   • You need to access health.ucdavis.edu while connected to the VPN
8. Click Proceed on the following window.
   
9. The VPN connection will be initiated and secured. This step typically takes 10-20 seconds.
   
10. You are now connected to VPN.