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Knowledge Base: Public
Category: Communication & Collaboration / Office 365 (for admins)
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3.0 - Last modified on 2024-01-19 Revised by Destiny Valentine

2.0 - Last modified on 2023-10-25 Revised by Thomas Pomroy

1.0 - Created on 2014-10-29 Authored by IET

Question

How do I set the default SMTP address for an account?

Answer

Modifying the SMTP addresses for a mailbox in Office 365 has to be completed on-premise through the ECP (http://owa.ucdavis.edu/ecp/). This is true even for Office 365 mailboxes, as the SMTP addresses for a mailbox are synced from on-premise.