Question

What is WarnMe and how can I make certain I receive these messages?

Overview

WarnMe is an emergency notification service that will be used to send messages to you via email accounts, phones and devices listed in the Campus Directory. If you choose to provide additional contact information, we will also send emergency notifications to personal email addresses, cell phones and devices. Please note that information collected for the WarnMe service will only be used to send you information in the event of a campus emergency.

Answer

We now use Everbridge for the emergency communications. Everbrdge will send email to @ucdavis.edu email addresses with a From: address of warnme@ucdavis.edu, and for non-@ucdavis.edu addresses, the From: address is ucdavis@everbridge.net.
Everbridge emails will come from noreply@everbridge.net from everbridge.net email servers.

It should not be necessary for Campus users on Office 365 and Davismail to adjust firewall and email "allow listing" rules to allow traffic from Everbridge servers.

Certain secondary email filters, such as phishing filters looks for key words such as "password" or "username" and will delay or restrict the delivery of emails with those words.  If you have these in place, be sure to specifically remove the following addresses from such filtering.

• (your domain name here)@everbridge.net
• noreply@everbridge.net

Instructions for Apple Mail

Instructions for Outlook

Instructions for Mozilla Thunderbird

Creating a WarnMe filter in Apple Mail

1. From the Mail menu, select Preferences.
2. Click the Rules icon, then click Add Rule.
3. In the Description field, type UCD WarnMe Notifications.
4. From the any/all drop-down list, select any.
5. In the first rule definition box, select From, Contains from the drop-down lists, and type the first WarnMe address (for example, @everbridge.net).
6. Click the plus button to add another condition. A new line of rule selections will appear.
7. Select From, Contains from the drop-down lists, and type the next WarnMe address in the text field.
8. Repeat for all the other WarnMe addresses listed above.
9. In the Perform the following actions section, select Move Message and Inbox.
10. Click OK.

Creating a WarnMe filter in Outlook

1. Click Home > Junk > Junk Email Options.
2. On the Safe Senders tab, click Add.
3. In the Add address, type the first WarnMe address (for example, @everbridge.net). Click OK.
4. Repeat for all other WarnMe addresses listed above.
5. Click OK to exit.

Creating a WarnMe filter in Mozilla Thunderbird

1. Click on Tools and then Message Filters.
2. Select Filters and enter your UC Davis email address.
3. Click New.
4. Enter Filter Name: UCD WarnMe Notifications.
5. Select Match any of the following.
6. Set 'From' and 'contains', then enter the first WarnMe address (for example, @everbridge.net).
7. Click on the + (plus icon) to the right of From, Contains to add another rule.
8. Repeat for all the other WarnMe addresses listed above.
9. Under Perform these actions, set Junk Status to: Not Junk.
10. Click OK.