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Knowledge Base: Public
Category: Information Security / Duo (Multi-Factor Authentication)
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7.0 - Updated on 2024-04-10 by Tanner Davis

6.0 - Updated on 2024-03-28 by Noah Chang

5.0 - Updated on 2024-03-28 by Noah Chang

4.0 - Updated on 2024-03-28 by Tobi Paton

3.0 - Updated on 2024-02-23 by Noah Chang

2.0 - Updated on 2023-11-01 by Tobi Paton

1.0 - Authored on 2018-10-15 by IET

Question

How do I register multiple devices in Duo?

Answer

We recommend registering multiple devices in Duo because this will provide a backup method of authenticating with Duo when your primary method is not available.

For example, in addition to registering your smartphone in Duo, you may also wish to register your landline. Then if you don’t have your phone with you, you can still authenticate with Duo using your landline. 

If you have multiple devices registered in Duo, only the device that you select as your "Default Device" will receive the Duo prompt. You will not receive Duo prompts from every device each time you authenticate.

To enroll a secondary device:

  1. Go to computingaccounts.ucdavis.edu
  2. Select Duo Multifactor Device Manager
  3. Authenticate with Duo
  4. Select Add a device.

  1. Now, follow the steps in one of the following articles to add a secondary device:
    1. Smartphone - start with step 1e
    2. Non-smart cellphone - start with step 1e
    3. Hard Token