Question
How do I install GraphPad Prism?
Overview
If you already have GraphPad installed and need to update to a new license, reinstalling the software is not necessary. See How to renew an existing GraphPad license with a new serial number for details.
Once your license order has been fulfilled, follow the instructions below to install GraphPad Prism on your computer. Note that administrator rights are required - If you do not have such rights on your computer, please contact your IT support for assistance.
Answer
Note: Windows screenshots shown. macOS general process flow is similar.
- Download the Prism installation files from MyStuff/Software on the Service Hub (For detailed steps, see How do I download software?).
- The next step differs based on the operating system of your computer:
- Windows - Double double-click the installer.msi file to launch the installation wizard.
- macOS - Drag the Prism application file into your Applications folder.
- On the first screen you can change the installation folder. It is recommended that you leave the default folder path unless your computer configuration requires different. Click Install to proceed.
- Depending on the system configuration, you may be prompted to authorize the file to run or to enter an administrator account username and password.
- The installation will begin and typically only takes a few minutes to complete.
- When completed, click Finish to close out the setup wizard.
- Prism should now launch. If it doesn't, launch it from the Prism shortcut on your desktop or from its entry on the Windows Start menu.
- On the Register Prism screen, enter the serial number you received in the email from GraphPad then click Next Step.
- The GraphPad program should automatically open a browser window in order to register Prism. Enter the required information and click Submit.
Note: You must use your UC Davis email address (the same one associated with your GraphPad order) when registering. - Your activation code will display on the screen. You will also receive this information in an email from support@graphpad.com.
- Back in the GraphPad app, click Enter activation code.
- On the next screen, paste the activation code from GraphPad, read and agree to the license agreement, then click Start Using Prism.
- GraphPad is now ready to use.