ServiceNow Service Management

Question

How do I connect to the eduroam wireless network from my iOS device (iPhone, iPad, iPod touch)?

Answer

Note: It is recommended that you use the eduroam Configuration Assistant Tool (CAT) instead of manually configuring a connection.

1. Open the Settings app.

2.Tap Wi-Fi.

ios settings menu with the "Wi-Fi" setting, located underneath "airplane mode", boxed in red

3. Tap on eduroam.

ios Wi-Fi settings menu with a Wi-Fi network named "eduroam" boxed in red

4. On the Enter Password screen:

Username:

yourkerberosid@ucdavis.edu (CORRECT)

youremail@ucdavis.edu (INCORRECT)

Password: Your Kerberos Passphrase

5. Tap Join

A Certificate information screen will be displayed. Make sure the certificate originates from eap.noc.ucdavis.edu.

6. Tap Trust.

You should now be connected to eduroam, as indicated by the check mark next to the network name and the Wi-Fi icon at the top of the screen.

ios Wi-Fi settings menu. There is a check-mark on the left of the network named "eduroam". A Wi-Fi logo is displayed on the top right corner of the page

Note: IT Express does not currently provide general support for iOS. This information is provided as a courtesy to users who wish to use their device on the UC Davis wireless network.

Using the Eduroam Configuration Assistant Tool (CAT) on iOS:

1. Go to https://cat.eduroam.org/

2. Tap Click here to download you eduroam installer. If applicable, set your operating system to iOS.

3. Tap Continue on the pop-up for “Configuration profile available – Continue downloading a configuration profile from cat.eduraom.org?”

5. Click Allow to download the configuration profile.

4. The profile will download. Tap Close on the pop-up window and Done in the upper left of your browser.

5. Go to the Settings app. Tap Profile Downloaded. This should appear below your Apple ID information.

6. Tap Install on the eduroam configuration profile. You may be prompted to enter your device’s passcode or password.

7. Tap Next, then tap Install, then Install again, and proceed to enter your eduroam username and passphrase.

Username:

yourkerberosid@ucdavis.edu (CORRECT)

youremail@ucdavis.edu (INCORRECT)

Password: Your Kerberos Passphrase

8. Tap Done on the “Profile Installed” window

9. Open your Settings app and verify eduroam is connected automatically, or tap on the network to connect.