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Category: Information Security / Duo (Multi-Factor Authentication)
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1.0 - Created on 2018-06-25 Authored by IET

Follow these steps to enroll in Duo with your smartphone. 

Before you begin:

Part 1: Begin Duo Enrollment from Your Computer

Note: These steps must be completed on a laptop or desktop computer.

1. To begin your Duo enrollment, open your web browser to https://computingaccounts.ucdavis.edu, select the Duo Multifactor Authentication option, and log into CAS.

2. Add Duo Mobile.

DUO enrollment page with emphasis on Start Setup button

Click Add a device, then select Duo Mobile.

3. Enter your phone number, then click Continue.

Part 2: Install the Duo Mobile App on Your Smartphone

  1. Go to the App Store or Play Store on your smartphone.
  2. Search for Duo Mobile.
  3. Install the app on your smartphone. There is no fee to install the app.

NOTE: You will need your App Store or Play Store password to complete installation

Part 3: Complete Enrollment Using Your Computer and Your Smartphone

  1. After completing the installation of the app on the smartphone, click Next on the computer.
    Instructions to download DUO mobile for iOS with emphasis on I Have DUO Installed button
  2. With the Activate Duo Mobile screen displaying on the computer, open the Duo Mobile app on the smartphone. If you are enrolling directly from the device skip to Part 4 below.
    Instructions to activate DUO Mobile and QR code to scan with phone
  3. Click the plus sign (+) in the upper right corner of the phone screen.
     DUO mobile app with emphasis on plus sign button in upper right
  4. From the Duo Mobile app, scan the barcode that displays in the Activate Duo Mobile computer screen.
    Scanning QR code from instructions to activate DUO Mobile with smartphone camera
  5. A green checkmark displays on the computer screen. You are done with enrollment!
     Green check over QR code after scanning code with smartphone

Part 4: Complete Enrollment Using Your Smartphone (No Computer)

  1. The Activate Duo Mobile screen displays. Click Get an activation link instead.
  2. Enter your email address and press Send email.
  3. On your smartphone, open your email.  You should receive an email from "Duo Security <no-reply@duosecurity.com>" with a link to a web site.  Click this link open a web site with the activation link.  On the web site, click the Activate Duo Mobile link to activate the Duo mobile application.

  4. You have now enrolled the Duo mobile app. Click Continue.

Ready to register a second device in Duo? See KB0003229.