Connecting to the Campus Wireless Network

Go to Connecting to the eduroam Wireless Network for step-by-step instructions on connecting your devices.

Common troubleshooting tips:

• • Enter the proper credentials:
    
    • Username:
    • yourloginid@ucdavis.edu (CORRECT)
    • youremail@ucdavis.edu (INCORRECT)
    • Password: your Passphrase

Checking UC Davis Email

Option 1
1. Go to myucdavis.
2. Click Sign in (at the top right) and enter your campus login ID and passphrase.
3. Click on the myEmail icon (at the top right of the page).

Option 2

Log into davismail.ucdavis.edu for current undergraduate and select students. Log into 365.ucdavis.edu for current users on Microsoft email. 

If you are associated with any department with the School of Medicine, School of Nursing or UC Davis Health for a student/staff position, with UC Davis Continuing and Professional Education, or a visiting student, you will not be using Davismail and will be on Microsoft 365 email.

If you have had Davismail in the past and are newly associated with any department with the School of Medicine, School of Nursing or UC Davis Health for a student/staff position, you will not be using Davismail and will be on Microsoft 365 email. You will need to contact the Technology Operations Center, UC Davis Health IT Enterprise Messaging for information on this transition.

• • • Email: iscs@ucdmc.ucdavis.edu
    • Phone: 916-734-4357 (Operates 24/7)

   Free or Discounted Software

UC Davis students qualify for a variety of free and discounted software.

While at UC Davis, you do have access to Office 365 software. Additional software titles may be available from Microsoft directly. 

Recommended Configurations for Computers

Go to Recommended computer configurations for students to view the standard computer specifications that you are likely to need as a UC Davis student.

  Issues Logging into My Account

• • New accounts are processed every evening. Most services will be available on the day after your account was created. Some services, such as Canvas, may take several days to become available.
  • If you're having problems with your passphrase, see our Change your Passphrase article.

   Duo Multi-Factor Authentication

The Move to Duo website has lots of information to help you get set up with Duo. Follow the steps on this site to set up Duo if you did not set it up when prompted during the account creation process. Please complete this from a laptop or desktop computer.

Logging into Zoom

Students are eligible to get a fully licensed Zoom account. See How to Sign in to Zoom with your UC Davis Account to get started.

Campus Tech Help Resources

• • For 24/7 support, go to the Service Hub, where you can search the knowledge base or open a support ticket.
  • The UC Davis central Service Desk, IT Express, offers technical support services for various campus software, campus applications, and your computing account.
  • If you are associated with any department with the School of Medicine or UCDH for a student/staff position, you will need to contact the Technology Operations Center, UCDH IT. You can reach them at https://ucdh.service-now.com/itss.
  • UC Davis Stores TechHub- an Apple Authorized Service Provider 
    • TechHub retail techhub@ucdavis.edu
    • TechHub repair techhubrepair@ucdavis.edu