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Knowledge Base: Public
Category: Communication & Collaboration / Office 365 (for admins)
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3.0 - Updated on 2024-01-19 by Destiny Valentine

2.0 - Updated on 2023-10-25 by Thomas Pomroy

1.0 - Authored on 2014-10-29 by IET

Question

How do I set the default SMTP address for an account in Exchange Online?

Answer

Modifying the SMTP addresses for a mailbox in Office 365 has to be completed on-premise through the ECP (http://owa.ucdavis.edu/ecp/). Accessing the on-prem ECP requires you to access the site from an on-campus IP address.