Question
How do I change my passphrase?
Overview
Your UC Davis Computing Account consists of two key components:
- Your Kerberos LoginID (typically 6 to 8 alphanumeric characters)
- Your Kerberos Passphrase (between 12 and 48 alphanumeric characters)
- Please allow up to 24-hours before using your account when you first create it.
- It can take up to 20-minutes after resetting your passphrase before some services will recognize the new one.
- It must be a minimum of 12 characters.
- It cannot start with a ($) or end with a space (_)
- FALL Quarter 2019
- I Like Coffee!
- MyP@$$w0rd2018
Answer
We offer five methods for resetting your passphrase:
- Use your current passphrase
- Use your challenge questions
- Visit an IET lab on campus - If you are not attending classes on campus and need assistance, please CALL IT Express. You can reach us at 530-754-4357 from 7 am to 6 pm PST Monday through Friday. We are closed university holidays.
- Visit an account proxy
- Contact IT Express
Use your current passphrase
Tip: In order to follow steps for this method, you will need to know your current passphrase.
- Go to Computing Accounts
- Click Change your passphrase.
- Enter your authentication information. It must match what is on file with payroll (faculty/staff) or the registrar (students).
- Click Submit Information.
- Enter your Kerberos LoginID and select Kerberos Passphrase for your authorization method.
- Make sure the checkbox for Change Passphrase For All Services is checked.
- Click Continue.
- Enter your current Kerberos Passphrase into the Old Kerberos Passphrase field.
- Enter your new Kerberos Passphrase into the New Passphrase field.
- Re-enter your new Kerberos Passphrase in the Confirm Passphrase field.
- Click Continue.
- Review the confirmation page, then click End Session.
Use your challenge questions
- Go to Computing Accounts
- Click Change your passphrase.
- Enter your authentication information. It must match what is on file with payroll (faculty/staff) or the registrar (students).
- Click Submit Information.
- Enter your Kerberos LoginID and select Passphrase Challenge Questions for your authorization method.
- Make sure the checkbox for Change Passphrase For All Services is checked.
- Click Continue.
- You may have anywhere from 3 to as many as 8 challenge questions. You will need to answer them all. They are not case sensitive.
- Click Continue.
- Enter your new Kerberos Passphrase into the New Passphrase field.
- Re-enter your new Kerberos Passphrase in the Confirm Passphrase field.
- Continue.
- Review the confirmation page, then click End Session.
Visit an IET lab
Please see this link for Computer Room availability.
Tip: You will receive a temporary authorization number (5-digits) that you will use to reset your passphrase. This is not your new passphrase, rather it is required to reset the passphrase.
There are six locations on campus:
- Shields Library - Room 91
- Wellman Hall - Room 102
- Olson Hall - Room 15
- Student Community Center - Room 2101
- Hutchison Hall - Room 78
- TLC - Room 2214
IET Labs hours of operations. IET lab resets are only available during hours that IT Express is open.
Due to COVID mitigations the Blaisdell Medical Library in Sacramento is only doing Passphrase Reset Monday through Friday 10am to 4pm.
Visit an account proxy
Tip: You will receive a temporary authorization number (5-digits) that you will use to reset your passphrase. This is not your passphrase. It is required to reset the passphrase.
See the list of account proxies
Contact IT Express
If you are unable to reset using one of the options above, please call IT Express at (530) 754-HELP (4357), Monday - Friday, 7 a.m. - 6 p.m. or you can start a chat session at letschat.ucdavis.edu, Monday - Friday, 8 a.m. - 5 p.m