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Connecting to eduroam Wireless with Mac OS X

Share URL:      Article: KB0000132 Published: 2014-02-18 Last modified: 2017-06-05

Question

How do I connect to the eduroam wireless network with Mac OS X?

Overview

The eduroam (education roaming) network is the secure, world-wide roaming wireless developed for the international research and education community. Once you're connected to eduroam, you can enjoy secure WiFi access at UC Davis, other educational institutions, and hotspots worldwide. No matter where you roam, your UC Davis security credentials are always checked back home at UC Davis. At eduroam hotspots around the world, no one but you knows your credentials so your connection is safe from hackers. For more information, please visit the eduroam service page in the IT Catalog.

The eduroam network uses 802.1x Security Certificates maintained by the Network Operations Center.  For more details, please visit NOC Public Certificates.

Answer

Eduroam

  1. Choose eduroam from the Wi-Fi drop down.
  2. In the username field
    • yourkerberosid@ucdavis.edu (CORRECT)
    • youremail@ucdavis.edu (INCORRECT)

  3. In the password field, enter your Kerberos Passphrase
  4. On the Verify Certificate window that opens, choose Show Certificate.
  5. Make sure the certificate originates from eap.noc.ucdavis.edu.
  6. Make sure the box "Always trust" is checked at the top left, and then click Continue.
  7. Certificate Trust Settings - Input your OS X username and password then click OK.

    Note: If you are having stability issues with your OS X device on eduroam, please see Improve Campus Wireless Network Stability of Mac OS X for additional steps.

Problems?

If these settings do not seem to work turning off your airport card and turning it back on may reset your connection. If it does not you will need to remove the Eduroam profile from your known wireless networks (see below), then connect again. You may need to do this multiple times in order to reestablish your connection.

If you are having stability issues with your OS X device on eduroam, please see Improve Campus Wireless Network Stability of Mac OS X for additional steps.

Other Information

How to remove Eduroam profile

  1. In the Network preferences, click on Wi-Fi, then Turn Airport Off.
  2. Click Advanced on the bottom right.
  3. Highlight eduroam, then remove with the minus button.
  4. Under the 802.1x tab, highlight WPA:eduroam and remove with the minus button.
  5. Click Apply.
  6. Finally, Turn Wi-Fi on and close your Network Preferences.

If the minus button is greyed out:

  1. Click on System Preferences.
  2. Under the Profile Menu find the 802.1X profile.
  3. Remove the 802.1X profile.
  4. Restart your computer


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