Release Date: 2016-06-29 Version: 4.4 ReleaseNotes Asset
Change the data pull from...
ServiceNow will be upgraded from Geneva Release Patch 4 to Geneva Release Patch 7. Full details are available at https://docs.servicenow.com/bundle/geneva-release-notes/page/release-notes
Release Date: 2016-11-07 Version: 5.1 ReleaseNotesServiceNow Patch 4
The ServiceNow... in ServiceNow is updated to use standard features that are available in the current ServiceNow Helsinki release... consistently. Patch 4 also applies fixes to various application modules which were identified by ServiceNow
Release Date: 2016-09-01 Version: 5.0 ReleaseNotes
A detailed description of new and changed out of box features can be viewed on the ServiceNow website . The following are selected notes related to the U.C. Davis instance.
New in this release
Capabilities for multi
Release Date: 2017-04-05 Version: 5.6 ReleaseNotesServiceNowRelease 5.6 implements the following changes:
STRY0010095: The ServiceNow... with Call and Incident forms.
STRY0010124: The ServiceNow Scrum
://docs.servicenow.com/bundle/helsinki-release-notes/page/release-notes/r_Helsinki-Patch-4.html ... This issue will be resolved with Helsinki Patch 4 from ServiceNow. The Production deployment of this patch
Release Date: 2016-08-03 Version: 4.5 ReleaseNotes Incident
Activities tracking added.... Full details are available in the ServiceNow Fulfillers Knowledge Base under the Incident, Procedures category in the ServiceNow Activity Tracking article.
Release Date: 2016-08-17 Version: 4.6 ReleaseNotes Requests/Request Items
Requests...) is assigned to an Individual
Work notes are added
Additional comments are added
Additional comments added to the TASK are also added to the RITM and sent to the customer
Release Date: 2017-02-16 Version: 5.4 ReleaseNotes This release continues work started in RFC CHG0030882 and implemented the changes to the ServiceNow foundation for developing service requests and automation. Also, several bug fixes were applied to correct reported issues. This release also
Release Date: 2017-03-16 Version: 5.5 ReleaseNotesRelease 5.5 implements the ServiceNow Call...: Fixes a form issue that removes work notes from the call record when the mouse hovers over...'. STRY0010033 pt.1: Transfer all of the call record's work notes to an incident, not just the most
Release Date: 2017-05-18 Version: 5.7 ReleaseNotesRelease 5.7 is a minor release to update business rules in the Incident module and Software Commitments application.
Incident...: Messages used in the ServiceNow Commitments application were updated to reflect changes to vendor's
Release Date: 2016-04-15 Version: 4.2 ReleaseNotes Asset
Updated the navigation, form... was not affected or changed. SRW-1190
In the ServiceNow section of the Service Catalog, 'Request... messages. Piled them into templates for ease of administration. SRW-1195
Release Date: 2016-03-04 Version: 4.1 ReleaseNotes Asset
Added the Model Manufacturer reference field to the Asset record. SRW-1138
PPS codes are not relevant to asset at this time... the Self-Service menu, and click the ServiceNow category. Select the Add Stockroom to Asset Management
Release Date: 2017-01-05 Version: 5.3 ReleaseNotes The 5.3 release implements fundamental changes to the way that ServiceNow handles notifications and information between the customer, request fulfillers, and ServiceNow records.
Request Fulfillment Functions
The changes are primarily
Release Date: 2016-04-28 Version: 4.3 ReleaseNotes Asset
Built client script to validate acceptable formatting (ex. 01-23-45-67-89-ab) for MAC Addresses. Will display error message if the 'MAC Address' field contains incorrect formatting. SRW-1205
The My Groups
Release Date: 2016-12-21 Version: 5.2 ReleaseNotesRelease 5.2 applies fixes to the UC Davis Survey, Software License Commitment, and Asset applications in ServiceNow.
UCD SURVEY..., and the scheduled ServiceNow job is now updated to coalesce the BigFix data on the Serial Number field
The ServiceNow Knowledge Base has several templates to chose from. Choose the most appropriate...
Standard Operating Procedure
Support Question... that is entered (typed) into a field should be italicized. Italicize any notes or comments
Change Entry in ServiceNow (RFC)
The key objective of the Change Entry is to capture... of capturing change requests through ServiceNow, the standard system of record for IT changes together... readiness and the final decision on the actual release date
Ensures all changes in the scope