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Management   Release Notes ServiceNow Release 5.7 ServiceNow Release 5.6 ServiceNow Release 5.5 ServiceNow Release 5.4 ServiceNow Release 5.3 ServiceNow Release 5.2 ServiceNow Release 5.1 ServiceNow Helsinki Release Notes 5.0 ServiceNow
software_business_applications > servicenow > KB0001309 Published: 2016-12-21 Last modified: 2017-06-05
Release Date: 2016-06-29 Version: 4.4 Release Notes Asset Change the data pull from... ServiceNow will be upgraded from Geneva Release Patch 4 to Geneva Release Patch 7. Full details are available at  https://docs.servicenow.com/bundle/geneva-release-notes/page/release-notes
software_business_applications > servicenow > KB0000833 Published: 2016-06-24 Last modified: 2016-08-11
Release Date: 2016-11-07 Version: 5.1 Release Notes ServiceNow Patch 4 The ServiceNow... in ServiceNow is updated to use standard features that are available in the current ServiceNow Helsinki release... consistently. Patch 4 also applies fixes to various application modules which were identified by ServiceNow
software_business_applications > servicenow > KB0001312 Published: 2016-11-04 Last modified: 2017-02-17
Release Date: 2016-09-01 Version: 5.0 Release Notes A detailed description of new and changed out of box features can be viewed on the ServiceNow website .  The following are selected notes related to the U.C. Davis instance. New in this release Capabilities for multi
software_business_applications > servicenow > KB0001124 Published: 2016-08-26 Last modified: 2017-06-09
Release Date: 2017-04-05 Version: 5.6 Release Notes ServiceNow Release 5.6 implements the following changes:        SYSTEM TABLE STRY0010095: The ServiceNow... with Call and Incident forms.   MODULES STRY0010124: The ServiceNow Scrum
software_business_applications > servicenow > KB0001475 Published: 2017-04-04 Last modified: 2017-04-04
://docs.servicenow.com/bundle/helsinki-release-notes/page/release-notes/r_Helsinki-Patch-4.html ... This issue will be resolved with Helsinki Patch 4 from ServiceNow. The Production deployment of this patch
software_business_applications > servicenow > KB0001220 Published: 2016-09-21 Last modified: 2017-06-15
Release Date: 2016-08-03 Version: 4.5 Release Notes Incident Activities tracking added.... Full details are available in the ServiceNow Fulfillers Knowledge Base under the Incident, Procedures category in the ServiceNow Activity Tracking article. Software Commitment The software
software_business_applications > servicenow > KB0000962 Published: 2016-07-30 Last modified: 2016-08-11
Release Date: 2016-08-17 Version: 4.6 Release Notes Requests/Request Items Requests...) is assigned to an Individual Work notes are added Additional comments are added A Request...: Additional comments added to the TASK are also added to the RITM and sent to the customer Work notes
software_business_applications > servicenow > KB0001056 Published: 2016-09-09 Last modified: 2016-09-09
Release Date: 2017-02-16 Version: 5.4 Release Notes This release continues work started in RFC CHG0030882 and implemented the changes to the ServiceNow foundation for developing service requests and automation. Also, several bug fixes were applied to correct reported issues. This release also
software_business_applications > servicenow > KB0001424 Published: 2017-02-23 Last modified: 2017-02-23
Release Date: 2017-03-16 Version: 5.5 Release Notes Release 5.5 implements the ServiceNow Call...: Fixes a form issue that removes work notes from the call record when the mouse hovers over...'. STRY0010033 pt.1: Transfer all of the call record's work notes to an incident, not just the most
software_business_applications > servicenow > KB0001458 Published: 2017-03-28 Last modified: 2017-06-15
Release Date: 2017-05-18 Version: 5.7 Release Notes Release 5.7 is a minor release to update business rules in the Incident module and Software Commitments application.   Incident...: Messages used in the ServiceNow Commitments application were updated to reflect changes to vendor's
software_business_applications > servicenow > KB0001995 Published: 2017-05-17 Last modified: 2017-06-06
Release Date: 2016-04-15 Version: 4.2 Release Notes Asset Updated the navigation, form... was not affected or changed. SRW-1190 In the ServiceNow section of the Service Catalog, 'Request... messages. Piled them into templates for ease of administration. SRW-1195 ServiceNow Users
software_business_applications > servicenow > KB0000858 Published: 2016-06-28 Last modified: 2016-08-11
Release Date: 2016-03-04 Version: 4.1 Release Notes Asset Added the Model Manufacturer reference field to the Asset record. SRW-1138 PPS codes are not relevant to asset at this time... the Self-Service menu, and click the ServiceNow category. Select the Add Stockroom to Asset Management
software_business_applications > servicenow > KB0000860 Published: 2016-06-28 Last modified: 2016-08-11
Release Date: 2017-01-05 Version: 5.3 Release Notes The 5.3 release implements fundamental changes to the way that ServiceNow handles notifications and information between the customer, request fulfillers, and ServiceNow records. Request Fulfillment Functions The changes are primarily
software_business_applications > servicenow > KB0001365 Published: 2017-01-05 Last modified: 2017-02-17
Release Date: 2016-04-28 Version: 4.3 Release Notes Asset Built client script to validate acceptable formatting (ex. 01-23-45-67-89-ab) for MAC Addresses. Will display error message if the 'MAC Address' field contains incorrect formatting. SRW-1205 Facilities The My Groups
software_business_applications > servicenow > KB0000857 Published: 2016-06-28 Last modified: 2016-08-11
Release Date: 2016-12-21 Version: 5.2 Release Notes Release 5.2 applies fixes to the UC Davis Survey, Software License Commitment, and Asset applications in ServiceNow. UCD SURVEY..., and the scheduled ServiceNow job is now updated to coalesce the BigFix data on the Serial Number field
software_business_applications > servicenow > KB0001339 Published: 2016-12-21 Last modified: 2017-02-22
The ServiceNow Knowledge Base has several templates to chose from.  Choose the most appropriate... Product Manual Release Note Standard Operating Procedure Support Question... that is entered (typed) into a field should be italicized. Italicize any notes or comments
software_business_applications > servicenow > KB0000934 Published: 2016-07-19 Last modified: 2017-06-07
Product Manual Release Note Standard Operating Procedure Support Question
software_business_applications > servicenow > KB0000800 Published: 2016-05-20 Last modified: 2016-08-11
requirements Change Entry in ServiceNow (RFC) The key objective of the Change Entry is to capture... of capturing change requests through ServiceNow, the standard system of record for IT changes together... readiness and the final decision on the actual release date Ensures all changes in the scope
software_business_applications > servicenow > KB0001298 Published: 2016-11-04 Last modified: 2017-06-15