Transfer a Call

1. Accept the Incoming Call.
2. Click the Transfer icon
   
   

3. The caller will automatically be placed on Hold.
4. Enter a Name or Phone Number to transfer the caller to.
   
   

5. Click the Transfer icon to transfer the caller.
   
   

6. Select one of the following Transfer options:
   
   

• Warm Transfer: Speak to the new user before transferring the call.
• Blind Transfer: Transfer the call without speaking to the new user.
• Transfer to Voicemail: Transfer the call directly to the new user’s voicemail.