Question

How do I request, edit, and download captions in AggieVideo?

Overview

1. Request Captions
2. Edit Captions
3. Download Captions
4. Upload Captions
5. Managing Captions

Machine captions are automatically generated when a video is uploaded, and are usually available 30-60 minutes after the video has finished processing.

If you plan on editing your video, do so before requesting professional captions. Editing the video while professional captions are being created can cause time sync issues with the caption file.

Answer

Requesting captions

• Log in to AggieVideo, and navigate to My Media
• Click on the video for which you want to request captions.
• Under the video player, click Actions.
• Click + Caption & Enrich.

• Under Service select one of the two options:
  
  • Machine (machine captions are automatically generated when the video is uploaded, you will only need to request this option if you have previously deleted your machine captions)
    
    • Cost: Free
    • Captions done by: Computer
    • Time to upload captions: 30-60 minutes
  • Professional
    
    • Cost:
      
      • 4 day turnaround: $1.50 per minute
      • 48 hour turnaround: $2.33 per minute
      • 24 hour turnaround: $2.73 per minute
    • Captions done by: Live person
• Select your source media language.
• Under Feature select "Captions".
• Add any Instructions & Notes for the captioner.
  • Option only available for professional captions.
• Click "Submit".

• You will see your caption request listed below the video. At any future time you can select "Caption & Enrich" from the "Actions" drop-down menu to see the status of your captions.

Editing captions

• Log in to AggieVideo, and navigate to My Media
• Click on the video for which you want to request captions.
• Under the video player, click Actions.
• Click "Edit".

• Under the video player click the Captions tab.
• Click Edit Captions.

• The Caption editor has two main areas, the captions panel (1-12), and the player panel (13).

1. Captions drop-down list- If there is more than one caption file for the entry, you can select a different caption file from the list.
2. Edit details - Click to change the caption's language, accuracy, and label.
3. Search - Type a search term and hit 'enter' on your keyboard. The results are highlighted in each caption line.
   1. The search bar is case specific (ie. Info is not the same as info).
4. Replace - Quickly find specific words or phrases in captions and replace them with new ones.
   1. The words used in the Find Match portion of the Replace feature is case specific (ie. Info is not the same as info).
   2. For more information on this feature please see the KB: How to use the find and replace feature in the AggieVideo caption editor.
5. Add speaker - Click to add a speaker's name.
   1. To add a speaker to multiple lines at once, click the checkboxes to the left of the caption line before clicking Add Speaker.
6. Revert - Click to undo all the changes made since the last save.
7. Save - Click to save the manual changes done to the captions.
   1. Saving periodically is a good practice to ensure you do not accidentally lose your changes.
8. Autoscroll - Click to enable to auto-scroll captions as the media plays.
9. Trash icon - Click to delete that caption line.
10. Add caption line - Click to add a new line of text.
11. Timestamp - Click to modify the time.
12. Caption text - Click to modify the text.
13. Player Panel - allows you to sync the text with the audio and visuals in real-time to ensure each caption line accurately aligns with the on-screen content. Click on a caption line. The player jumps to the correct frame for the selected text as shown in the example below.

• Click Save once you have completed your edits.

Download captions (.srt file)

• Log in to AggieVideo, and navigate to My Media
• Click on the video for which you want to request captions.
• Under the video player, click Actions.
• Click "Edit".

• Under the video player click on the "Captions" tab.
• Under the "Actions" column click the Download button.

Uploading captions

• Log in to AggieVideo, and navigate to My Media
• Click on the video for which you want to request captions.
• Under the video player, click Actions.
• Click "Edit".

• Under the video player click on the "Captions" tab.
• Click "Upload captions file"

• Click Browse and select the captioning file
  
  • Accepted file types: .srt, .xml, .dfxp, and .vtt
• Select the language
• Add a label, this text will appear in caption selector

• Click Save.

Managing Caption Files

• Log in to AggieVideo, and navigate to My Media
• Click on the video for which you want to request captions.
• Under the video player, click Actions.
• Click "Edit".

• Under the video player click on the "Captions" tab.

• There are four actions you can take from this window:

1. Edit - Click to change the Language, Accuracy, and Label
2. Delete - Click to delete the captions file
3. Download - Click to download the captions file
4. Don't show on player - Click to toggle the availability of the captions from the video player.
   1. If the icon has a line through it, the captions are not visible within the player.